Skip to content
For product users

Manage product risk in your environment.

We help organizations securely select, procure, deploy, operate, maintain, and retire connected and safety-critical products.

Products do not operate alone. They connect to networks, cloud services, identities, data, suppliers, and processes your organization depends on. The Product Security Guild helps turn supplier claims, product inventories, configurations, advisories, vulnerabilities, and operating constraints into security decisions your teams can own.

From selection to retirement

You bought the product. You still own the risk.

The manufacturer remains responsible for the security commitments and support it provides. Your organization controls how the product is selected, connected, configured, accessed, monitored, maintained, and retired. Those decisions determine whether a supplier's security work holds up in your environment.

A questionnaire can start the conversation. It cannot tell you whether the evidence is current, whether a vulnerability applies to your deployed version, or whether a patch can be installed without disrupting safety or operations. We help answer the next question.

1

Before purchase

Define security requirements, request useful evidence, compare products, and make support obligations clear before the contract is signed.

2

Before go-live

Review architecture, connectivity, data flows, identities, remote access, logging, recovery, and configuration against the environment where the product will operate.

3

During operation

Maintain an authoritative inventory, manage access and configuration, monitor advisories and vulnerabilities, and keep product ownership visible.

4

When something changes

Determine what applies, assess safety and operational impact, plan patches or compensating controls, document risk decisions, and track the work to closure.

5

When something goes wrong

Investigate with product context, contain without creating a second problem, coordinate with the manufacturer, and validate return to service.

How the Guild helps

Product security across the operating lifecycle.

We can establish the complete product-security function or support the decision in front of you. The work is adapted to your products, environment, regulatory obligations, operational constraints, resources, and current level of maturity.

Frameworks can organize the work. Product context decides what the work means. NIST Cybersecurity Framework 2.0 can provide a common structure for governance, identification, protection, detection, response, and recovery. Industrial environments may also use IEC 62443 asset-owner and system requirements. We connect those outcomes to specific products, evidence, owners, and operating decisions.

Give product security a clear owner and a repeatable operating model.

Product risk often sits between procurement, IT, security, engineering, operations, safety, privacy, compliance, and the business owner. When no one owns the whole decision, supplier questions go unanswered, exceptions accumulate, and urgent advisories turn into email archaeology.

We help define how product-security decisions are made, documented, escalated, and reviewed. The result is a program built around the products your organization uses, not a generic policy library.

NIST Cybersecurity Framework 2.0 can provide an organization-wide structure for risk governance and communication. For industrial automation and control systems, IEC 62443-2-1:2024 addresses security-program requirements for IACS asset owners and operators. The applicable framework depends on the environment and the decisions the program must support.

Need to establish ownership or make the program consistent across sites, teams, or product types? Start with the decisions that currently fall between functions.

What we deliver
  • Product-security governance model, roles, responsibilities, and escalation paths.
  • Product classification, criticality, and risk-tiering framework.
  • Minimum security requirements, lifecycle procedures, and exception criteria.
  • Current-state assessment, target-state roadmap, priorities, and implementation plan.
  • Portfolio metrics, risk reporting, and management-review materials.
  • Process-specific training and implementation support.
Discuss Governance and Strategy

Ask for evidence before the product becomes an operational dependency.

Security questionnaires are useful for screening. They are not substitutes for architecture, test evidence, vulnerability-handling practices, support commitments, or a clear account of how the product will fit your environment.

We help procurement, security, engineering, operations, privacy, and counsel define what matters for the purchase. The review can scale from a focused product-risk assessment to a reusable procurement standard for an entire product category.

Evaluating a product, replacing a supplier, or rebuilding the procurement standard? Tell us what is being purchased and what the organization needs to protect.

What we deliver
  • Security requirements for RFPs, purchasing standards, and product-category baselines.
  • Supplier evidence requests covering architecture, data flows, threat and risk analysis, software bill of materials (SBOM), Vulnerability Exploitability eXchange (VEX), security testing, secure update mechanisms, coordinated vulnerability disclosure, and support periods.
  • Technical review of supplier responses, documentation, testing summaries, and stated controls.
  • Product risk assessments and comparative security evaluations.
  • Technical requirements for vulnerability notification, remediation, remote access, software support, SBOM updates, and end of life, prepared for procurement and counsel to incorporate into the agreement.
  • Approval, exception, and residual-risk records for the accountable decision-maker.
Discuss Secure Procurement

Make the deployment match the environment, not the sales diagram.

A product can pass its own security testing and still be deployed with excessive trust, weak remote access, unmanaged service accounts, missing logs, or no workable recovery path. We review the product as part of the system that will depend on it.

For industrial environments, that may include zones and conduits, target security levels, and system requirements informed by IEC 62443-3-3. For healthcare, laboratory, gaming, enterprise, or cloud-connected products, the same principle applies: define the trust boundaries, operating assumptions, and evidence required before go-live.

Planning a deployment, connecting a new product category, or trying to standardize installations across sites? Bring us the architecture and the operating constraints.

What we deliver
  • Predeployment product-security assessment and integration risk review.
  • Hardened configuration baseline and documented deviations.
  • Network segmentation, connectivity, protocol, and communications review.
  • Identity, privilege, service-account, certificate, key, and remote-access requirements.
  • Data-flow, privacy, cloud-service, logging, monitoring, backup, and recovery review.
  • Security acceptance test plan, findings, remediation priorities, and go-live readiness report.
Discuss Secure Deployment

Know what is operating, who owns it, and how it is secured.

An inventory that stops at manufacturer and model is not enough to answer a security advisory. Teams need to know the deployed version, software and component context, location, connectivity, business or safety criticality, accountable owner, support status, and approved configuration.

We help establish the product records and operating controls needed to make that information usable. The goal is not another inventory that becomes stale. It is a product-management process tied to provisioning, review, maintenance, change, and retirement.

If an advisory arrived today, could you identify every affected product and owner? We can help make the answer repeatable.

What we deliver
  • Product, device, software, component, version, owner, location, connectivity, criticality, and support-status inventory model.
  • SBOM intake, storage, association, and maintenance workflow where supplier data is available.
  • Provisioning, enrollment, transfer, replacement, and decommissioning procedures.
  • Account, privilege, certificate, key, credential, and emergency-access management.
  • Configuration monitoring, drift review, exception handling, and compensating controls.
  • Periodic access, connectivity, configuration, ownership, and control reviews.
Discuss Product and Fleet Management

Decide what applies, what matters, and what happens next.

A CVE match is not a complete product-risk assessment. Teams still need to establish whether the vulnerable component and code path are present, whether the product is exposed, whether exploitation is credible, and what patching or containment means for safety, validation, availability, and operations.

We bring together manufacturer advisories, SBOM data, VEX statements, deployed versions, CVSS, EPSS, known exploitation, architecture, and operating context. The result is a documented decision, not a vulnerability queue with no product owner.

Have an advisory, a vulnerable component, a stalled patch, or a product the supplier no longer supports? Start with the affected environment and the decision that must be made.

What we deliver
  • Manufacturer advisory, security-signal, and vulnerability-monitoring workflow.
  • SBOM-supported component matching and applicability analysis.
  • Exploitability, exposure, safety, privacy, operational, and business-impact assessment.
  • Patch validation, pilot, scheduling, deployment, and verification plans.
  • Compensating controls, exceptions, risk acceptance, and manufacturer escalation.
  • Unsupported-product, replacement, retirement, data-removal, and disposal planning.
Discuss Vulnerability and Change Management

Respond with product context, then prove the product is ready to return.

General incident-response plans rarely answer the product-specific questions. Can the device be isolated safely? Which logs exist? What evidence will survive a restart? Who can authorize a configuration change? When must the manufacturer be involved? What must be tested before the product returns to service?

We develop and exercise response plans around the products and environments that cannot simply be shut down, wiped, or replaced. During an incident, we can support investigation, impact assessment, containment, coordination, recovery, and corrective action.

For in-scope essential and important entities in the EU, NIS2, Directive (EU) 2022/2555, establishes cybersecurity risk-management and significant-incident reporting obligations through national law. Applicability, reporting routes, and sector-specific requirements must be confirmed for the organization and Member State.

Need a plan before the incident, support during one, or confidence before return to service? Tell us which products and operations are in scope.

What we deliver
  • Product-specific incident-response plan, playbooks, roles, triggers, and escalation criteria.
  • Evidence, logging, communication, and manufacturer-coordination requirements.
  • Tabletop exercises using credible product, supplier, and operational scenarios.
  • Technical investigation, scoping, product-risk assessment, and decision support.
  • Safety- and availability-aware containment, continuity, and recovery planning.
  • Recovery validation, return-to-service criteria, lessons learned, and corrective-action support.
Discuss Incident Readiness or Response

Start with the decision in front of you.

You may need a complete product-security operating model, a procurement review, a deployment assessment, an answer to one advisory, or an incident playbook for one critical product. We will define the work around your environment, risks, owners, and timeline.

Discuss Your Product Environment
Different environments. Different constraints.

The product context changes the playbook.

The lifecycle is consistent. The evidence, risks, regulations, maintenance windows, and consequences are not. We begin with the product's intended use and the environment where your organization depends on it.

Medtech and healthcare

Healthcare delivery organizations manage product security alongside patient safety, clinical availability, electronic protected health information (ePHI), third-party access, and medical-device support constraints. The HIPAA Security Rule, at 45 CFR Part 160 and Part 164, Subparts A and C, applies to ePHI held by covered entities and business associates. The HHS Healthcare and Public Health Cybersecurity Performance Goals are voluntary priorities that include asset inventory, vulnerability mitigation, secure configuration, and third-party vulnerability disclosure.

We help connect those organization-level responsibilities to product procurement, deployment, inventory, access, monitoring, maintenance, incident response, and safe return to service.

Biotechnology and laboratories

Laboratory instruments and biotech platforms can combine embedded systems, workstations, cloud services, sensitive data, controlled processes, and long-lived supplier dependencies. Where electronic records or signatures fall within FDA predicate-rule requirements, 21 CFR Part 11 may apply. Computerised systems used in EU GMP-regulated activities may also fall within EU GMP Annex 11.

We support the cybersecurity side of supplier assessment, secure integration, access and audit controls, change assessment, vulnerability management, and incident readiness. Formal validation and regulatory applicability remain product- and process-specific.

Casino and gaming

Gaming operators manage product and platform security within jurisdiction-specific licensing, technical, testing, and audit requirements. In Nevada, Regulation 5.260 addresses cybersecurity for covered gaming operators. In Great Britain, the Gambling Commission's Remote gambling and software technical standards and security-audit requirements apply to defined remote licensees.

We help operators connect supplier evidence, system architecture, access, integrations, testing, change, vulnerability management, and incident procedures to the applicable product and jurisdictional scope. We do not imply regulator, test-house, or audit-body status.

Industrial and operational technology

Industrial and OT environments must manage cybersecurity alongside safety, availability, long service lives, legacy systems, remote maintenance, and limited outage windows. IEC 62443-2-1:2024 addresses security-program requirements for IACS asset owners and operators. IEC 62443-3-3 addresses system security requirements and security levels, including the zones-and-conduits model.

We help asset owners turn those concepts into product classification, procurement requirements, architecture decisions, secure configurations, maintenance processes, compensating controls, and incident playbooks that fit the operating environment.

Other safety-critical and connected products

Manufacturing systems, semiconductor equipment, energy infrastructure, connected facilities, and other critical products may be shaped by sector rules, customer requirements, contracts, supply-chain obligations, and the consequences of interruption. For in-scope EU organizations, NIS2 can add cybersecurity risk-management, supply-chain, vulnerability-handling, continuity, and incident-reporting duties through Member State law.

We begin with the products, architecture, sector, jurisdiction, safety and operational dependencies, and support model. That keeps the work tied to applicable requirements instead of forcing every environment into the same checklist.

Build internal capability

Help every team understand its role in product security.

Product security decisions cross procurement, security, IT, engineering, operations, clinical or technical users, compliance, privacy, safety, and leadership. Training works best when each group understands its role and the handoffs between them.

The self-paced Product Security for Users program is in development. Custom workshops, executive briefings, tabletop exercises, and role-based training can be discussed now. Topics may include secure procurement, supplier evidence, deployment, inventory, vulnerability assessment, patch and exception decisions, incident response, and product retirement.

Request Product User Training

Bring us the environment, the product, or the decision.

Whether you are writing requirements, reviewing supplier evidence, planning a deployment, triaging an advisory, managing an unsupported product, or preparing for an incident, we will help turn the next question into a practical plan.

Contact Us

Please do not submit confidential, proprietary, or security-sensitive information through the contact form. We can arrange a more appropriate channel when we respond.

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.